Материал: ИздательствоПетербургский государственный университет путей сообщения Императора Александра IISBNГод2016Страниц30. Management. Методические указания для студентов I курса факультета «Экономика и менеджмент» (на английском языке)

Федеральное агентство железнодорожного транспорта

Федеральное государственное бюджетное образовательное учреждение

высшего образования

«Петербургский Государственный Университет Путей Сообщения»

Императора Александра I

Кафедра «Иностранные языки»

MANAGEMENT

Методические указания для студентов I курса факультета «Экономика и менеджмент»

(на английском языке)

Санкт-Петербург

2016

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UNIT 1 MANAGEMENT FUNCTIONS

Read the text and answer the questions/complete the tasks (1-8) below.

There are five functions of management: planning, organising, staffing, coordinating and controlling. These functions separate the management process from other business functions, such as marketing, accounting and finance.

Planning The planning function of management controls all the planning that allows the organisation to run smoothly. Planning involves defining a goal and determining the most effective course of action needed to reach that goal. Typically, planning involves flexibility, as the planner must coordinate with all levels of management and leadership in the organisation.

Organising The organising function of management is to control the day-to- day operation of the business. Organising involves designating and delegating tasks and responsibilities to employees. Organising also involves developing the organisational structure and chain of command within the company.

Staffing The main purpose of staffing is to hire the right people for the right jobs to achieve the objectives of the organisation. Staffing involves more than just recruitment; it also encompasses training and development, performance appraisals, promotions and transfers.

Coordinating The coordinating function of management controls all the organising, planning and staffing activities of the company and ensures that all activities function together for the good of the organisation. Coordinating usually takes place in meetings with department heads of the company to ensure that all departments are on the same page1 in terms of objectives and goals.

Controlling Maintaining control over an organisation is necessary. Controlling involves establishing performance standards and monitoring the output of employees to ensure that each employee’s performance meets those standards. The level of performance affects the success of all aspects of the organisation.

1 To be on the same page - придерживаться единого мнения

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1.What distinguishes management from marketing, accounting or finance?

2.What does planning involve? 3. Why is flexibility important for planning?

4. What are the main features of organising? 5. Which function of management deals with hiring of employees? 6. What else does staffing encompass? 7. How is coordinating typically organised? 8. What is meant by controlling an organisation?

Exercise 1. Match the synonyms in A and B.

A. goal, to define, to recruit, to reach, to distinguish

B. to determine, to separate, objective, to hire, to achieve

Exercise 2 Match 1-7 with a-g to make word collocations and use them in your own sentences.

Exercise 3 Make up sentences according to the example.

Example: Staffing involves attracting employees.

g delegating responsibilities

h interconnecting the work of different

departments

Exercise 4 Translate the sentences into Russian paying attention to predicates

in the Active Voice.

1. A manager is someone who plans, makes decisions, leads and controls human, financial, physical and information resources. 2. The Egyptians used the managerial functions of planning, organising and controlling when they constructed the great pyramids. 3. Classical management theory actually includes two different approaches to management. 4. This problem will require a different and, perhaps, unique solution. 5. In carrying out management functions a manager will be continually making decisions. 6. Nowadays managers have become the leading group in our society. 7. Staffing is attracting and retaining effective employees. 8. After the manager had made plans for the future work, he started selecting people who will successfully perform it. 9. An interest to management is constantly growing. 10. The new theory has completely changed our attitude to management.

REVIEW AND DISCUSSION POINTS

1.What is management? What are the main managerial functions?

2.Have you ever managed anything? For example, as a part of a job or in a social or civic organisation. If so, did you perform the management functions of planning, organising and controlling without being aware of it? Discuss your managerial experience.

3.Who do you manage and how? 4. Who manages you and why?

5. What are the things that must be managed in your current life situation and, if

mismanaged, create problems (time, money, energy, studies, career, human

relationship)?

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UNIT 2 ORGANISATIONS

Read the text and answer the questions/complete the tasks (1-5) below.

Modern society is the society of organisations. They build the houses we live in, provide us with food and consumer goods, educate us, entertain us with television, films and sporting events, preserve law and order, care for the sick and elderly, and protect us from aggression and terrorism.

An organisation is a managed system designed and operated to attain a certain objective or objectives. For some organisations the objective is to produce a product or a service and earn a profit, they are profit-seeking organisations. Others are non-profit organisations though they also render services.

Companies, industrial enterprises, government departments, various societies and unions, hospitals, shops, schools and universities, libraries, theatres, museums, churches, banks, restaurants are all examples of organisations with different objectives.

Organisations are run by managers who divide the work between themselves. Thus an important characteristic of any organisation is division of labour. There are two forms of division of labour in an organisation: horizontal and vertical. Horizontal division of labour means dividing work into component parts such as marketing or production, thus creating different areas of management. Vertical division of labour means creating different levels of management.

There is one more characteristic feature of an organisation - the delegation of authority. Authority is the right to make decisions, to direct the work of others or to give orders. Delegation of authority is assigning a portion of manager’s workload to others who take responsibility for it.

There are two types of authority in an organisation: line and staff. Line managers direct the work of subordinates; they are always someone’s bosses. Staff managers assist line managers in attaining objectives of an organisation.

1.What is the role of organisations in modern society? Give some examples.

2.What is the difference between profit-seeking and non-profit organisations? Characterise the organisations mentioned in paragraph 3 of the text. 3. What is the purpose of division of labour? 4. What forms of division of labour are there and how do they differ? 5. What is authority? What are the types of authority and what is the difference between them?

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