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4. Be a Leader, Not Only a Manager

You have built the best team from the best employee available. You motivated them to peak performance. What is missing? Motivating a team is worthless unless you provide direction; unless you turn that motivation toward a goal and lead the team to it. It is the ability to lead others that truly sets a manager apart from their peers.

СRemember that leaders are found at all levels of the organization, so be one.

5. Improve as a Communicator

Communication may be the single most important skill of a manager.

иmoney in the door and it means spending less than you bring in. Depending on your function in the organization, you may have more influence on one

After all, all the others depend on it. You can't be a leader if you can't communicate your vision. You can't motivate people if they can't understand what you want. Communication skills can be improved through practice.

6. Get Better at Managing Money

To stay in business, a company has to make money. That means bringing

area or the other, but you need to understand both. You can help your company, your employees, and yourself be getting better at managing the company's money.

Don't be put off by the numbers, or by the fact that "it's math".

the areas in which you are weak and improve them. The fact that you are И

reading this article shows you understand the concept. You need to put it into practice.

9. Practice Ethical Management

Enron-like scandals have really driven home the point about how important ethics is in business.

10. Take a Break

You are less effective as a manager if you are over-stressed. You are less tolerant. You snap at people more. No one wants to be anywhere near you. Take a break. Give yourself a chance to relax and recharge your batteries. Your increased productivity when you return will more than make up for the time you take off. Have a good laugh or go lie on a beach somewhere.

Bottom Line

Management is a skill that can be learned. You can improve as a manager by working every day to get better. Bookmark this page and come back every

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day for the next two weeks. If you pick one subject each day, and work on improving in that area, you will be a better manager before you know it. And others will notice it too.

8. Read and translate the text and find 2-3 sentences that express its main idea.

Сmarine engineering company – судостроительная компания merger – слияние

acquisition – поглощение alliance – объед нен е hub – центр, узел, пункт

иimmense – громадный, большой stake – ставка

to stuff – наб вать, заполнять

to palletizeбА– укладывать в палеты product configuration – форма продукта to turn up – появляться

back and forth – туда о ратно

premises – недв ж мость с прилегающими постройками и участком; помещение, здание

to pick – сортировать

to shuttle – двигаться взад и вперед, курсировать

LOGISTICS

1. The interest in logistics in Russia today is immense, and a lot of interpretations of what logistics is have appeared in the last few years. There are not so many schools or universities in Russia where one can be trained to work as logistics manager though the market demand for these

3. Marine engineering companies, port authoritiesИand manufacturers have joined shipping companies, freight forwarders and logistics operators in providing a service which is referred to as LOGISTICS. Some offer no more than a warehouse to third parties while others provide everything – freight forwarding, warehousing, inventory management, stuffing and unstuffing of containers, palletizing, packaging and product configuration.

to destination. Logistics is now a multibillion-dollar business, and almost every company wants to have a stake in it.

4. We all see the logistics industry changing fast. Western logistics companies have begun offering new services to totally new markets: Eastern Europe, Russia and Asia. New transport routes by air, rail, road and sea are

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constantly turning up. Mergers, acquisitions and alliances in the logistics industry mean that service chains are more comprehensive than ever before. 5. An up-to-date logistics operator is a company which has a big warehouse and their own fleet of trucks shuttling containers back and forth between ports, railway hubs or airports and a logistics park. The company will offer consolidation, deconsolidation, customs clearance on their premises and other logistics services such as picking and packing, palletizing and relabelling of

11. Match these verbs and noun phrases and translate the expressions

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12. Give the English equivalents of the following Russian word

us to dispatchбАit tomorrow. You know, we’re a bit short-handed on the packing side. We’ve just all beenДworking like slaves on that Chinese order and haven’t got round to this lot yet.

13. Read the telephone conversation translating unknown words.

Smirnov: BNS. Good morning.

Stock: Good morning. I’d like to speak to Mr. Smirnov.

Smirnov: Smirnov’s here. Is that you, Bob? Hello. I was just about to call

you. It’s about the emergency delivery to Munich we were talking about yesterday.

Stock: You mean the one they wanted delivered by the 23rd?

Smirnov: Yes. Right. We’ve got a fax about it this morning. Now they want

Stock: Let’s see. It’s Friday tomorrow, isn’t it? That makes it a bit hard. Smirnov: Look. What about offering the boys in dispatch a little overtime for

the weekend? We can put the whole lot into one lorry and get it straight off to Kaliningrad. It’ll be on the quayside by MondayИmorning then.

Stock: Yes, that’s the answer. Why haven’t I thought about it before? That’s solved then.

Smirnov: Well, I must be off now. I’m seeing Goodman and his people at 2.30. Bye.

Stock: OK. Bye. Keep in touch.

14. Say if these true or false statements. Correct those which are false.

1.Mr Smirnov wanted Mr Stock to send the truck to Kaliningrad.

2.They wanted the truck to be dispatched at 2.30.

3.The Chinese company sent a fax to Mr Smirnov about their order.

4.There were not enough loaders in the warehouse.

5.Mr Smirnov suggested that the warehouse people should be offered a little overtime.

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6. Mr Stock was having talks at 2.30.

15. Complete the conversation.

Stock: Good morning. I’d like to speak to Mr Smirnov. Smirnov:__________________________________________

Stock: Do you mean that urgent delivery we must send in three days? СSmirnov:__________________________________________

Stock: Let’s see. It’s Friday tomorrow, isn’t it? That makes a bit hard. Saturday and Sunday are our days off. Smirnov:__________________________________________

Stock: Yes, that’s the answer. Why haven’t I thought about it before? That’s solved then.

16. Make up the dialogue with your partner using the information below.

You work for a small forwarding company. Your cargo has arrived at a

assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.

Quality management is a recent phenomenon but very important for an organization. Advanced civilizations that supported the arts and crafts allowed clients to choose goods meeting higher quality standards rather than normal goods. In societies where arts and crafts are the responsibility of master craftsmen or artists, these masters would lead their studios and train and supervise others. The importance of craftsmen diminished as mass production and repetitive work practices were instituted. The aim was to

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